Title: Office and Marketing Administrator

Duties: Customer Service, Compliance, Business Administration, Marketing and Events, Data Entry, Facility Maintenance.

Job Description:

Support daily organizational and general office tasks including greeting visitors and answering phones, providing information on Company Policies, and generating business related documents such as estimates, service tickets, and invoices.  Promote a harmonious workplace by maintaining clear communication, handling correspondence, and interacting with customers and contractors.  Plan and manage general marketing and promotional events in accordance with the Company Marketing Plan in order to heighten branding, generate sales inquiries, and increase revenue.

The Office and Marketing Administrator works with the Office and Compliance Manager to support the administrative and marketing needs of the Company, which includes but is not limited to:

• Address others with professional courtesy to develop positive relationships and encourage a friendly atmosphere for employees, customers, crew, and contractors.
• Provide Company operational information to customers, contractors, vendors, and others as relates to rates, policies, and general information and reinforce and maintain standard operating procedures.
• Prepare, distribute, receive, and file company business documents including estimates, statements, invoices, agreements, waivers, and other documentation and conduct company business in a professional and efficient manner; suggest strategies of increasing efficiency and streamlining company business practices.
• Plan, coordinate, and execute promotional activities by using the Company Marketing Plan including utilizing social media platforms, generating promotional materials, and managing boat show participation as well as development of other events centered around advertising and promotion of the Company. 
• Provide availability for occasional weekend duty roster, and also for extended hours in the event of a hurricane threat to meet the increased demand for Company operations.
• Assist Management with general office operations including assistance with bookkeeping, general cleaning and tidiness of the office, special projects, human resources, or other office functions. 
• Comply with the terms of employment in the Employee Handbook, including participating in training for safety and environmental issues and working to increase efficiency as best possible.

Supervisor: Office and Compliance Manager